Track & Trace Representative

About us: Zelh is a fast-growing, passionate outsourcing company. Our mission is to be the most reliable company by offering and maintaining consistently high-quality services. We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy! At this point, Zelh is looking for a Track & Trace Representative for our third-party logistics company which specializes in Reliable Domestic and International Shipping Services. Responsibilities: • Daily communication with drivers and customers • Notifying appropriate parties of any issues • Inputting updates into the system • Answering incoming calls from clients • Scheduling appointments • Maintaining current knowledge of market trends in the transportation marketplace • Other duties as required by business needs or as assigned Working conditions: • Work schedule: Monday–Friday, 5:00 a.m.–2:00 p.m. EST • Competitive Salary in USD • Remote mode of work • 10+ business days of paid time off • Team building and corporate events • Equipment provided • A supportive team Requirements • Upper-Intermediate (B2) English level is A MUST • Ability to work in a high-stress/paced environment • Outstanding organizational and coordination abilities • Excellent communication and interpersonal skills • Experience in Customer Support will be appreciated • PC proficient (Microsoft Office preferred) • Excellent problem-solving abilities Originally posted on Himalayas