C&B Specialist

Growe welcomes those who are excited to: • Administer and maintain compensation and benefits programs for the Customer Support team, including base pay, shift differentials, overtime, bonuses, and other incentive types; • Run the monthly payroll cycle for the team: collect and validate inputs, process changes, and ensure accurate, on-time payouts; • Write and maintain clear instructions, policies, and procedures covering pay, benefits, and related processes; • Act as the main point of contact for pay and benefits questions from Customer Support leads and team members; • Track and reconcile different compensation types (bonuses, allowances, referral payouts, and similar) and flag discrepancies early; • Partner with Finance, People Ops, and Customer Support management to keep rewards practices aligned with business needs; • Support regular audits and reporting on compensation and benefits data; • Suggest improvements to existing pay and benefits processes based on what's actually happening on the ground. We need your professional experience: • 2+ years of experience in compensation & benefits, payroll, or total rewards; • Hands-on experience running monthly payroll cycles and handling multiple compensation types (bonuses, allowances, overtime, referral payouts, and similar); • Experience writing and maintaining process documentation, instructions, or internal policies; • Strong Excel / Google Sheets skills; • Experience working with a Customer Support or shift-based team, or an iGaming background, is a plus; • Upper-intermediate English, written and spoken, you'll be documenting processes and communicating with international teams. We appreciate if you have those personal features: • Strong attention to detail: comfortable with numbers, payroll data, and policy documents where small errors matter; • Excellent communication skills: able to explain pay and benefits topics clearly to non-specialists; • Speed and adaptability: comfortable with monthly deadlines and shifting priorities. We are seeking those who align with our core values: • GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals; • DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success; • BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow. Originally posted on Himalayas