Case Manager - Healthcare

We are looking for a Case Manager to join our team full-time. Primary objectives include facilitating seamless service delivery, ensuring appropriate staffing, and offering support and guidance to families, caregivers, and providers on the team. What you'll do: • Daily check of all previous day sessions. • Constant feedback communication with the Caregivers and Patients. • Handle the pre-billing process weekly. • Meaning you will have to make sure all the caregiver's visits are assigned and tracked into the system. • Validate that said visits match the insurance-authorized weekly hours the patient has assigned. • Constant communication with US Insurance companies. • Multitasking when it comes to dealing with issues that may occur during ongoing visits. • Provide Timely Updates: For case status, service authorizations, and workload. Requirements What you need: • Advanced English Knowledge. • Customer Service skills needed to handle the Caregivers/Patients/Insurance interaction. • Organization skills needed to handle all the important documentation that is required in this position. • Proactivity and creativeness its needed for this position, someone proactive as opposed to reactive. • Organization Skills and Attention to Detail: Ability to self-organize given activities and keep a thorough record of tasks, pointers, and process updates. • Prioritization Skills: Ability to identify, establish, and assign priorities. Main Tools to Manage During Work Relation: • Google Suite: Google Drive, Corporate Gmail, Docs, Sheets. • Microsoft Office: Word, Excel. • Internal CRMs. • Hubstaff: Web App, Desktop App, and Hubstaff Tasks. • Whatsapp: Whatsapp Groups. • Zoom: Meetings and Breakout Rooms. Benefits: • Competitive Pay in US Dollars • Paid extra hours • Time-Off Flexibility • 100% Remote Work • Opportunity to Grow If you have experience in customer service or project management roles, we encourage you to apply! Originally posted on Himalayas