Account Manager

Account Manager Job brief We are looking for an Account Manager to create long-term, trusting relationships with our clients. Job duties include scheduling and leading client calls, delivering performance data, internal and external communication via Zoom/text/phone/email, and ownership of the client relationship. Responsibilities • Serve as the lead point of contact for clients • Build and maintain strong, client relationships • Oversee the onboarding process including the project timeline and delivery of each step • Double check that client requests are done correctly • Clearly communicate the progress of various projects to internal and external stakeholders • Assist with challenging client requests or issue escalations as needed. • Jumping on phone calls and following up via call, SMS, email to support client needs and efforts Requirements • 1+ year of experience at Hite • Native-level English fluency • High degree of critical thinking skills that enable him/her to understand a diverse number of businesses, business owners and their goals, and how different marketing channels and strategies can help them achieve those goals. • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level. • Experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) is a plus. • Experience delivering client-focused solutions to customer needs Originally posted on Himalayas