Pre-Sales Cold Caller

The Pre-Sales Cold Caller will be responsible for receiving leads from applicants interested in this job, contacting truck owner-operators, and generating detailed profiles for each individual who answers. The Pre-Sales Cold Caller must complete a minimum of 8 profiles daily and maintain a high level of professionalism and accuracy. Key Responsibilities: • Receive and manage leads provided by the company. • Make outbound calls to truck drivers and owner-operators. • Handle calls in a customer-centered and professional manner, addressing questions and concerns effectively. • Gather necessary information to create detailed profiles. • Ensure a minimum of 8 profiles are completed each day. • Use CRM tools to track interactions and maintain accurate records. • Communicate effectively with the recruitment team for seamless lead transitions. • Ensure information collected during calls is complete and accurate. Required Qualifications: 1. Experience: • At least 1–2 years of fast-paced outbound calling and B2C sales experience. • Experience with customer-centered call handling. • Familiarity with CRM tools (e.g., Salesforce, HubSpot, or similar). • Previous experience in the trucking or logistics industry is preferred. 2. Skills: • Excellent verbal communication skills. • Strong customer service and relationship-building skills. • Ability to confidently conduct outbound calls and engage potential candidates. • Strong organizational and time management abilities. • Ability to multitask and meet daily targets. • Attention to detail for accurate profile creation. • Ability to work independently in a fast-paced environment. 3. Education: • High school diploma or equivalent. • Additional training in sales or customer service is a plus. Key Performance Indicators (KPIs): • Complete a minimum of 8 profiles per day. • Maintain strong accuracy with the information submitted from calls. • Respond to leads within 24 hours of receipt. • Maintain accurate and up-to-date CRM records. Other Requirements: • Reliable internet and phone connection (for remote work). • Flexibility to adapt to changing lead volumes and priorities. • Ability to work independently and manage daily call volumes effectively. • Strong commitment to providing a professional and customer-focused experience. Originally posted on Himalayas