Client Relations Manager

LVH is the premier home chartering service for the world’s elite, bringing together a collective of trusted homeowners and guests who share a passion for refinement, elegance, and elevated human experiences. LVH offers the finest curated experiences, unparalleled in-home full services, exclusive home management, and advisory services combined with the latest technology trends. As a member of the Sales Team, Client Relations Director plays a crucial role in creating, managing, and nurturing relationships with new & existing direct clients and partners including: ESSENTIAL FUNCTIONS • Prospect and develop new client leads in collaboration with the Marketing team • Qualify prospective clients to ensure a good fit and long-term partnership potential • Work with the Owner Partner Team to tailor proposals across company offerings • Lead the closing process and coordinate with the Finance team to ensure payment completion • Oversee the Experience Team to ensure client expectations are consistently exceeded across planning, homes, and staffing services • Build and maintain strong client relationships to drive repeat business and long-term loyalty • Ensure achievement of key performance indicators (KPIs), including booking quotas, prospecting activity metrics, and CSAT scores COMPENSATION • Competitive gross annual salary ranging from $75,000 - $85,000 • Commission Plan structure • 20 Days of Paid Time Off • 5 Days of Paid Sick Leave • 6 Days of Paid Holidays • Work equipment stipend • Private health insurance • Flexible work schedule, subject to business needs and management approval Requirements SKILL AND KNOWLEDGE QUALIFICATIONS • 4 or more years of experience in client relationship management or sales in travel, real estate, or another high-value product targeted to high-net-worth individuals • Proven track record of success in sales and increase in revenue • Exceptional verbal and written English communication skills • Strong experience with CRM, presentation, and other online productivity tools • Multi-tasking capabilities and working effectively under deadlines • Experience and love for international travel are highly desirable Originally posted on Himalayas