Enablement Officer/Solution Engineer

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently looking for a Enablement Officer/Solution Engineer to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. Responsibilities: Pre-Sales & Demo • Deliver high-quality product demos to prospects and clients. • Support Commercial Managers and Technical Account Managers with technical answers, solution design, and integration guidance during the sales cycle. • Translate business requirements into technical recommendations for clients. Integrations & Go-Live • Lead the full technical onboarding process for clients. • Review and validate integration designs, API flows, and implementation approaches. • Work directly with client developers to ensure smooth, correct, and efficient integration. • Own the go-live process, from first call to successful production launch. • Ensure clients follow best practices when integrating with CRMs, back-office systems, wallets, and payment flows. Technical Expertise • Become an expert in the API, documentation, architecture, and workflows. • Translate complex technical concepts into clear, actionable guidance for non-technical clients. • Investigate, troubleshoot, and resolve integration-related issues. • Collaborate with internal product & engineering teams to escalate or resolve technical blockers. Client Support & Success • Act as the primary technical point of contact for clients during onboarding and integration. • Support Technical Account Managers with technical clarifications and operational questions. • Advise customers on best practices for crypto payment infrastructure, security, and integrations. • Ensure that every client receives a professional, structured, and reliable technical experience. Vendor & Partner Coordination • Liaise with external vendors and partners when required to assist clients with infrastructure or integration tasks. • Facilitate smooth cooperation between clients and third parties, ensuring timelines and deliverables are met. Requirements Mandatory Experience • Proven experience as a Solution Engineer, Integration Engineer, or Technical Consultant in a SaaS or fintech environment. • Hands-on experience with crypto payments, payment systems, PSP/API integrations, or wallet infrastructure. • Strong background in client-facing roles, pre-sales, and technical support. • Ability to read, understand, and explain API documentation. • Demonstrated ability to manage technical integrations end-to-end. Skills & Competencies • Perfect English — written and verbal. • Excellent communication skills, capable of interacting with both technical and non-technical stakeholders. • Strong problem-solving ability with a structured and analytical approach. • High ownership mindset: able to drive integrations to completion without micromanagement. • Ability to operate in a fast-paced, high-expectation environment. • Professionalism, reliability, and a positive, solution-oriented mindset. Originally posted on Himalayas